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Settlements are the final financial reconciliation for each event. They bring together sales revenue, expenses, splits, and adjustments into a single, clear picture of what each party is owed.

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What’s in a settlement?

A settlement includes:
ComponentDescription
Gross salesTotal revenue from all transactions at the event
RefundsMoney returned to fans
Net salesGross sales minus refunds
Tax collectedTotal tax from transactions
TipsTotal tips collected
Payment splitsHow revenue is divided between artist and venue
ExpensesEvent-specific expenses
AdjustmentsManual adjustments (credits, debits, corrections)
Net settlementThe final amount each party receives

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Settlement workflow

1
Event completes
2
After the last sale is processed and count-out is done, the event is ready for settlement.
3
Review the settlement
4
From the dashboard, go to Finance and review the settlement summary for the event. Verify that:
5
  • Transaction totals are correct
  • Refunds and adjustments are accounted for
  • Split percentages match the agreement
  • Expenses are properly assigned
    • 6
    Approve the settlement
    7
    Once everything checks out, approve the settlement. This locks the financial data for the event.
    8
    Distribute funds
    9
    Based on the settlement, funds are distributed:
    10
  • Venue share — Routed through Stripe (if connected) or settled manually
  • Artist share — Available in the artist’s Stripe balance for payout

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    Settlement reports

    Generate a Settlement Report for any event to get a formatted document suitable for:
    • Venue settlement meetings
    • Label or management review
    • Tax records
    • Audit trail
    The settlement report breaks down every line item and calculation, providing full transparency into the numbers.

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    Settlement summary

    At the tour level, the Settlement Summary aggregates data across all events:
    • Total revenue across the tour
    • Total expenses
    • Total splits paid to venues
    • Net artist earnings
    • Unsettled events (events still pending settlement)
    Settle events promptly after each show. The longer you wait, the harder it is to reconcile discrepancies. Aim to review and approve settlements within 48 hours of each event.

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    Disputed settlements

    If there’s a disagreement with a venue about the settlement (e.g., disputed split amounts or missing adjustments):
    1. Pull the Settlement Report for the event
    2. Review the transaction-level detail
    3. Compare against the venue’s records
    4. Make adjustments as needed and re-approve
    The audit trail in Fanhaven tracks every change to settlement data, so there’s always a record of what was modified and by whom.