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Already have a fan list? Fanhaven makes it easy to import existing data into your fan database. And when you need to use fan data in external tools, export gives you a clean download.

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Importing fans

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Preparing your data

Before importing, make sure your data is in a CSV file with the following columns:
Phone number is the primary identifier in Fanhaven. Records without a valid phone number cannot be imported.

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Running the import

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Post-import

After importing, Fanhaven automatically:
  • Validates emails — Checks that imported email addresses are deliverable
  • Validates phones — Verifies phone numbers are valid
  • Enriches profiles — Adds geographic and demographic data where available

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Exporting fans

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Full export

Export your entire fan database as a CSV file. Go to Fans and click Export. The download includes all fan fields.

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Segment export

Export only fans in a specific segment:
  1. Navigate to the segment you want to export
  2. Click Export on the segment view
  3. Download the filtered CSV

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Use cases for exports

Fanhaven respects consent preferences. When exporting for marketing purposes, always filter to fans who have opted in to the relevant channel (email or SMS).