> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanhaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization Settings

> Manage your organization profile, members, security, and access controls.

Your **organization** is the top-level account that contains all your artists, tours, and team members. Organization settings control who has access and how the account is secured.

## Organization profile

From **Settings → Organization**, you can manage:

* **Organization name** — Your team or company name
* **Contact information** — Primary email and phone
* **Billing** — Payment method and subscription details

## Member management

### Viewing members

The organization settings page shows all current members with their:

* Name and email
* Role (Owner, Admin, Member)
* Artist access (which artists they can manage)
* Tour access (which tours they can view)
* Last active date

### Roles and permissions

| Role       | Capabilities                                                                                          |
| ---------- | ----------------------------------------------------------------------------------------------------- |
| **Owner**  | Everything, including billing, member management, and ownership transfer. One owner per organization. |
| **Admin**  | Full access to all features and member management. Cannot change billing or transfer ownership.       |
| **Member** | Access scoped to assigned artists and tours. Cannot manage other members.                             |

### Inviting new members

1. Click **Invite Member**
2. Enter their email address
3. Select their role
4. (For Members) Assign artist and tour access
5. Send the invitation

The invitee receives an email with a link to create their account and join the organization.

### Modifying access

* **Change role** — Promote a Member to Admin, or adjust any role
* **Update artist/tour access** — Expand or restrict which artists and tours a Member can see
* **Remove a member** — Revoke all access immediately

### Transferring ownership

The Owner role can be transferred to another Admin or Member:

1. Go to organization settings
2. Select the member to transfer to
3. Confirm the transfer

<Warning>Ownership transfer is permanent until transferred again. The new owner gains full control including billing. Only transfer to someone you trust completely.</Warning>

## Security

### Two-factor authentication (2FA)

Enable 2FA for your account to add an extra layer of security. When enabled, you'll need a verification code from your authenticator app in addition to your password.

### Passkeys

Fanhaven supports **passkeys** — a passwordless authentication method using biometrics (Face ID, fingerprint) or a security key. Passkeys are more secure and more convenient than passwords.

### Audit log

The **Audit Log** (under Settings) tracks every significant action in your organization:

* Member invitations, role changes, removals, and ownership transfers
* API key and webhook endpoint changes
* Tour and event creation/modification
* Financial actions (sales, refunds, payouts, settlements, cash drawer counts)
* POS activity (staff logins, device pairing, inventory counts)
* Integration connections and disconnections

Each entry records who performed the action, when, from which IP address, and what changed (with before/after values where applicable). You can filter by team member, action type, and date, and export the log to CSV for external review.

<Info>The audit log is immutable — entries cannot be edited or deleted, and history is preserved even if the tour it relates to is later deleted. This provides a reliable record for accountability and compliance.</Info>

## Best practices

* **Use the principle of least privilege** — Give members only the access they need
* **Enable 2FA** — Especially for Owner and Admin accounts
* **Review access quarterly** — Remove members who no longer need access
* **Monitor the audit log** — Check for unexpected activity periodically