> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanhaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Merch Catalog

> Add, organize, and manage your merch products.

The **Merch Catalog** is where you manage every product you sell — t-shirts, hoodies, vinyl, posters, accessories, and anything else. Each item in the catalog is available across your tour's POS and (optionally) your online Fanpass store.

## Adding merch items

<Steps>
  ### Navigate to Merch Catalog

  From the dashboard sidebar, click **Merch Catalog** under the Store section.

  ### Click "Add Item"

  Fill out the product details:

  | Field        | Description                                              |
  | ------------ | -------------------------------------------------------- |
  | **Name**     | Product name (e.g., "Tour 2026 Tee")                     |
  | **Category** | Product type — apparel, accessories, music, poster, etc. |
  | **Sizes**    | Available sizes (S, M, L, XL, etc.) or "One Size"        |
  | **SKU**      | Stock keeping unit identifier                            |
  | **UPC**      | Universal product code (barcode), if applicable          |
  | **Cost**     | Your cost per unit (for profit reporting)                |
  | **Price**    | The retail price fans pay                                |

  ### Upload photos

  Add one or more product photos. The first photo becomes the primary image shown on the POS and online store.

  ### Set availability

  Configure where this item can be sold:

  * **Live** — Available for sale on the POS
  * **Hidden** — Not visible to staff on the POS (useful for pre-launch items)
  * **Available Online** — Appears in the Fanpass online store

  ### Save

  Save the item and it's immediately part of your catalog.
</Steps>

## Managing your catalog

### Editing items

Click any item in the catalog to update its details, pricing, photos, or availability settings. Changes take effect immediately across POS and online.

### Categories

Organize your merch into categories for easier navigation:

* **Apparel** — T-shirts, hoodies, jackets, hats
* **Accessories** — Pins, patches, bags, jewelry
* **Music** — Vinyl, CDs, cassettes
* **Posters & Prints** — Posters, art prints, lithographs
* **Other** — Custom categories for unique items

<Tip>Well-organized categories help your POS staff find items quickly during busy shows. They also make the online store easier to browse.</Tip>

### Pricing

Each merch item has a **base price**, but you can also set **size-specific pricing** if certain sizes cost more (e.g., 2XL and above).

The **cost** field tracks your unit cost, enabling Fanhaven to calculate profit margins in reports.

### Reorder alerts

Set a **reorder threshold** for each item. When inventory drops below this level, Fanhaven will alert you so you can restock before you run out.

## Online store

Items marked as **Available Online** appear in your Fanpass merch store. Fans can:

* Browse your catalog with photos and descriptions
* Select sizes and add items to cart
* Check out with card payment
* Choose pickup at a show or shipping (if enabled)

<Info>The online store pulls directly from your merch catalog. There's no separate inventory to manage — it's all one system.</Info>

## Best practices

* **Use high-quality photos** — They're the first thing fans see, whether on the POS screen or online
* **Keep names clear and consistent** — "Black Tour Tee" is better than "BLK-T-001"
* **Set costs accurately** — This enables reliable profit reporting
* **Review visibility regularly** — Hide items that are sold out or not yet released