> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanhaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Instagram Integration

> Connect Instagram to drive fan engagement and capture data from social interactions.

The **Instagram integration** connects your artist's Instagram account to Fanhaven, enabling automated responses and fan capture from social media interactions.

## What it does

| Feature              | Description                                               |
| -------------------- | --------------------------------------------------------- |
| **Keyword triggers** | Automatically respond when fans comment specific keywords |
| **DM automation**    | Send direct messages to fans who engage with your posts   |
| **Fan capture**      | Drive Instagram followers to sign up for Fanpass          |

## Connecting Instagram

<Steps>
  ### Navigate to Integrations

  From the dashboard, go to **Settings → Integrations → Instagram**.

  ### Authorize the connection

  Click **Connect Instagram** and authorize Fanhaven to access the artist's Instagram account. You'll be redirected to Instagram/Meta to approve permissions.

  ### Configure keywords

  Set up keyword triggers that activate when fans comment on your posts.
</Steps>

## Keyword triggers

Keyword triggers are the core of the Instagram integration. Here's how they work:

<Steps>
  ### Set a keyword

  Choose a word or phrase fans will comment on your posts (e.g., "MERCH", "FANPASS", "LINK").

  ### Define the response

  Configure what happens when a fan comments the keyword:

  * **Auto-reply comment** — Post a public reply to the fan's comment
  * **DM response** — Send a direct message with a link to your Fanpass page or merch store
  * **Custom message** — Personalize the DM with the fan's name and a call-to-action

  ### Activate

  Turn on the keyword and it starts working on all new posts.
</Steps>

### Example flow

1. Artist posts about a new merch drop: "Comment **MERCH** to get the link!"
2. Fan comments "MERCH" on the post
3. Fanhaven automatically DMs the fan: "Hey! Here's the link to shop the new drop: \[Fanpass link]"
4. Fan clicks the link, signs up for Fanpass, and shops merch

## Use cases

| Scenario              | Keyword   | Response                                     |
| --------------------- | --------- | -------------------------------------------- |
| **Merch launch**      | "SHOP"    | DM with link to online store                 |
| **Fanpass promotion** | "FANPASS" | DM with Fanpass sign-up link                 |
| **Giveaway entry**    | "ENTER"   | DM confirming entry + Fanpass sign-up prompt |
| **Tour announcement** | "DATES"   | DM with link to tour dates/tickets           |

## Deauthorization & data management

You can disconnect Instagram at any time from the Integrations page. Fanhaven complies with Meta's data policies, including:

* **Data deletion requests** — Handled automatically via webhook
* **Deauthorization** — Clean disconnection of the integration
* **Privacy compliance** — Fan data captured through Instagram follows the same consent and privacy rules as all other Fanhaven data

<Tip>Instagram keyword campaigns work best when paired with strong calls-to-action in post captions. Be explicit about what the keyword does — "Comment MERCH and I'll DM you the link to shop" performs better than just "Comment below."</Tip>