> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanhaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transactions

> View and manage all sales, refunds, and exchanges across your tour.

The **Transactions** page is your complete record of every financial interaction — every sale, refund, exchange, and comp across all events and channels.

## Viewing transactions

Navigate to **Finance → Transactions** in the dashboard. You'll see a chronological list of all transactions with key details at a glance.

### Transaction details

Each transaction includes:

| Field              | Description                                        |
| ------------------ | -------------------------------------------------- |
| **Transaction ID** | Unique identifier                                  |
| **Date & time**    | When the transaction occurred                      |
| **Event**          | Which show date                                    |
| **Booth**          | Which selling location                             |
| **Staff**          | Who processed the transaction                      |
| **Fan**            | Associated fan profile (if captured)               |
| **Items**          | Products sold (with sizes)                         |
| **Subtotal**       | Pre-tax amount                                     |
| **Tax**            | Tax charged                                        |
| **Tips**           | Tip amount                                         |
| **Total**          | Final amount charged                               |
| **Payment method** | Card, cash, split, or external                     |
| **Status**         | Completed, refunded, partially refunded, exchanged |

## Filtering and search

Find specific transactions using:

* **Date range** — Filter by time period
* **Event** — See transactions from a specific show
* **Booth** — Filter by selling location
* **Staff member** — See one person's transactions
* **Payment method** — Card only, cash only, etc.
* **Fan** — All transactions for a specific fan
* **Status** — Filter by completed, refunded, etc.

## Transaction types

| Type             | Description                                      |
| ---------------- | ------------------------------------------------ |
| **Sale**         | Standard purchase                                |
| **Refund**       | Full or partial return of a previous sale        |
| **Exchange**     | Item swap (may include a price difference)       |
| **Comp**         | Free item issued by staff                        |
| **Mobile order** | Purchase made through the mobile ordering system |
| **Online order** | Purchase made through the Fanpass online store   |

## Receipts

For any transaction, you can:

* **View the receipt** — See a detailed breakdown
* **Resend the receipt** — Email or SMS a receipt to the fan
* **Share receipt link** — Generate a shareable URL for the transaction

## Exporting transactions

Export your transaction data for external reporting or accounting:

1. Apply any filters you need (date range, event, etc.)
2. Click **Export**
3. Download the CSV with full transaction details

<Info>Transaction exports are commonly used for reconciliation with external accounting systems, tax filing, and end-of-tour financial reviews.</Info>