> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanhaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Referrals

> Grow your fan base organically with a referral program.

The **Referral Program** turns your existing fans into ambassadors. When a fan refers someone new, both the referrer and the new fan can earn rewards.

## How referrals work

<Steps>
  ### Fan gets a referral code

  Every fan with a Fanpass automatically gets a unique referral code they can share.

  ### New fan signs up

  When someone uses a referral code to sign up for the artist's Fanpass, the system tracks the connection.

  ### Both fans earn rewards

  Based on your configuration, both the existing fan (referrer) and the new fan can receive rewards like discounts or free items.
</Steps>

## Setting up referrals

Navigate to **Fanpass → Referrals** in the dashboard to configure your referral program.

### Configuration options

| Setting             | Description                                          |
| ------------------- | ---------------------------------------------------- |
| **Referrer reward** | What the existing fan gets for a successful referral |
| **New fan reward**  | What the new fan gets for signing up via referral    |
| **Reward type**     | Discount, free item, or loyalty points               |
| **Referral limit**  | Maximum number of referrals per fan (optional)       |

## Tracking referrals

The Referrals page in the dashboard shows:

* **Total referrals** — How many fans have been referred
* **Top referrers** — Your most active fan ambassadors
* **Conversion rate** — What percentage of shared codes result in sign-ups
* **Reward distribution** — How many rewards have been claimed

<Tip>Highlight your top referrers — they're your most engaged fans and could be great candidates for street team or ambassador programs.</Tip>

## Best practices

* **Make the reward compelling** — Fans need a reason to share. A meaningful discount or exclusive item works better than a small percentage off.
* **Make sharing easy** — The Fanpass page includes built-in share functionality, but also promote the referral program on social media and at shows.
* **Celebrate referrers** — Consider featuring or rewarding top referrers to create a sense of community and competition.